FREQUENTLY ASKED QUESTIONS

Yes, each SoHo Residences offer special rates for extended stays including weekly or monthly rates. Please contact your preferred location for more details.

Standard check-in is 3:00 PM and check-out is 11:00 AM. Early check-in or late check-out may be requested, for a fee, through Guest Services and during the online booking process.

Our modification and cancellation terms vary per rate plan booked. Please refer to the reservation policies while you are making your reservation. These can be found during the booking process and in your reservation confirmation.

Your credit card will be authorized at check-in for room + taxes + confirmed incidental charges plus an additional amount for each night of stay.

Any unused funds will be released by the Residences immediately at check-out; depending on your individual bank’s processing speed, the funds will be back in your card anywhere between one to five business days - expect longer for international cards outside of Canada and North America.

Each SoHo Residence location features event space for small-sized meetings or hosting private special events.

Yes, SoHo Residences is affiliated with one of the world's top luxury boutique brands — Preferred Hotels Group.

I Prefer loyalty points are also available for guests.

SoHo Residences is proud to offer accessible accommodations to ensure the comfort of all our guests.

Yes, the SoHo Residences offers luxury one- and two-bedroom suites with fully-equipped kitchens, ensuite laundry plus weekly housekeeping services.

Each SoHo Residence features all the latest hotel deals on its website’s home page. Subscribe to our newsletter to ensure you don’t miss any upcoming offers.

SoHo Residences features heated underground self-serve parking at all locations with direct access to your guest room floor. Additional charges may apply.

The SoHo Residences Toronto offers in-room spa services and partners with the top spas in Toronto. Please contact concierge for more details.

Yes, each SoHo Residences location offers an indoor pool and extensive fitness facilities.

The SoHo Residences fill a niche rarely offered in Canada. Luxury apartment style accommodation for short term stays. Reviews consistently highlight their fantastic locations, value and modern decor.

All SoHo Residences is non-smoking. Management reserves the right to charge up to $3,000 per room for any violation.

All SoHo Residences is a pet-friendly hotel. There is a $75 fee per stay and per pet. Maximum weight is 40 lbs.